Refund Policy

Last updated: 19 July 2026

VisorBot Pro is a monthly subscription. Payments are processed by Paddle, our merchant of record, so your receipt and invoices come from Paddle.

14-day money-back guarantee. If Pro isn't working out, ask for a refund within 14 days of your first purchase and we'll refund it in full, no questions asked. Reply to your Paddle receipt email or write to [email protected] from the email you purchased with.

Renewals. Renewal charges aren't automatically refundable, but if you meant to cancel and were charged, contact us within 14 days of the renewal and we'll sort it out. You can cancel any time from the link in your Paddle receipt or in the app; cancelling stops future charges and Pro stays active until the end of the paid period.

Abuse. We may decline refunds where the account shows signs of abuse (for example, bulk AI usage immediately followed by a refund request, or repeat refund-and-repurchase cycles).

Nothing in this policy limits statutory rights you may have under the consumer law of your country.